Frequently Asked Questions
Everything you need to know about your MiLi electronics and orders.
What is the standard shipping time for MiLi products?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically and 7-14 business days for international orders.
Do MiLi electronics come with a warranty?
Yes, all MiLi electronic devices include a 12-month limited warranty covering manufacturing defects and hardware malfunctions under normal use.
What is your return policy for opened items?
We offer a 30-day return policy. If the item is opened but in like-new condition with all original packaging, you are eligible for a full refund minus a small restocking fee.
Are MiLi chargers and cables certified for safety?
Absolutely. All our power accessories are MFi-certified and undergo rigorous testing to meet international CE, FCC, and RoHS safety standards.
How can I track my order status?
Once your order ships, you will receive an email containing a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.